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Professional Pre-Sales Service

Demand Consulting And Program Customization

Our professional pre-sales team adheres to the concept of customer-centered service, providing one-on-one consulting services. We listen to your specific needs, in-depth understanding of your business scenarios and pain points, combined with industry trends and technology cutting-edge, to provide you with customized solution recommendations. Whether you need a single product selection, or complex system integration, VY will rely on our deep expertise and rich experience to ensure that the recommended solutions accurately fit your actual needs.

Technical Q&A And Product Demonstration

We understand the importance of technical details for decision-making. Our technical experts are always on standby to provide you with detailed explanations of the product's technical parameters, performance indicators, application advantages and other information, and to answer any questions you may have about the product's functionality, compatibility and safety. In addition, we can arrange online or offline product demonstrations, so that you can visualize the production process and finished product results, to help you make a more informed choice.

The Whole Process Of Tracking The Sale Of Services

Contract Signing And Order Management

Once you decide to cooperate with us, our contract management department will ensure that the terms of the contract are clear and fair to protect the rights and interests of both parties. The order management team will efficiently handle orders to ensure that the products are delivered on time, in accordance with the quality and quantity, and at the same time provide you with order progress tracking services, so that you can keep abreast of the progress of the project.

Project Implementation

Our project management team will follow up the implementation of the project and coordinate internal resources to ensure the smooth progress of installation, commissioning, acceptance and other aspects.

A Full Range Of After-Sales Service

Fast Response After-Sales Service

 
We promise to provide 7×24 hours customer service hotline, once you have any after-sales demand, our after-sales service team will respond at the first time, and at the same time, we will provide you with specialized after-sales service personnel.

Customer Care And Continuous Improvement

We value every customer's feedback and regularly conduct customer satisfaction surveys to understand your true evaluation of products and services. Your comments will directly drive us to continuously improve product performance, optimize service processes, and continuously improve customer experience. At the same time, we organize user seminars, technical exchanges and other activities to build a communication platform, share industry information, and help you continue to improve the competitiveness of your business.

FAQ

  • Q Are you trading company or manufacturer?

    A
    We are a seasoned manufacturer with over 15 years of expertise in the metal products industry.
  • Q How much is the freight?

    A
    The freight cost will be determined based on your chosen mode of shipping and the quantity. We require you to provide us with the specific mode of transportation (either by sea or air) and the destination port or airport.
  • Q Do you accept retail order? What is the MOQ required?

    A Yes, we do accept retail orders. The Minimum Order Quantity (MOQ) is negotiable; feel free to contact us for further discussion.
  • Q Do you offer ODM or OEM services?

    A
    Certainly, we provide both OEM (Original Equipment Manufacturing) and ODM (Original Design Manufacturing) services. If you have a specific design in mind, feel free to share your design blueprint with us; sending an original sample would be even more beneficial.
     
    We manage the entire process from conception to final product within our facility, encompassing every stage such as design conceptualization, prototype review, tooling, and actual production.
Since its establishment in 2009, the company now possesses a complete set of imported numerical control cutting, sheet metal processing, welding, and machining equipment, which enables it to have large-scale precision CNC machining capabilities for metal structures.

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Contact Us

Landline: +86-25-56608700
Tel: +86-177-1435-8019(Mr. Shen)
E-mail: vypm3@vychina.cn
Address: No.38 Huatang Rd, Lishui Area, Nanjing City, Jiangsu Province, China
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